Team Members - Multiple Locations

at Kokonut Dessert Bar

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Locations for hiring

Chino Hills - 4200 Chino Hills Pkwy, Chino Hills, CA 91709

Costa Mesa - 350 Clinton St, Costa Mesa, CA 92626

Irvine - 15435 Jeffrey Rd, Irvine, CA 92618

San Diego - 8072 Clairemont Mesa Blvd, San Diego, CA 92121

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Are you a self-starter and a team player? Do you have a passion for the retail/service industry and enthusiasm for gracious hospitality? Are you willing to go above and beyond to get things done? Kokonut is recruiting team players who can offer gracious hospitality to every guest so they have a legendary experience with us.

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About Kokonut

Kokonut is devoted to bringing the communities together through better and healthier desserts. It’s what gets us out of bed in the morning and keeps us up late at night. We believe that we can grow a business as a community of people, with artful attention to detail and the customer experience, and get continuously better at the same time.

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Kokonut Benefits

• A positive and friendly work environment, with a supportive and welcoming team

• Lots of hours available!

• Competitive wages: Up to $20/h (regular pay + tips + bonus +FREE DESSERTS!!)

• A clear career path with opportunities for advancement and career development

• Free desserts during and after shift!!

• Employee Discount

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You must be able to perform the following job duties satisfactorily, with or without reasonable accommodation:

 

Position Overview

At Kokonut, we are devoted to bringing the communities together through better and healthier desserts. It's what gets us out of bed in the morning and keeps us up late at night. We bring happiness to every customer through legendary customer experience and gracious hospitality. We encourage our team members to be well-rounded team players, willing to get their hands dirty and do whatever it takes to keep your store running smoothly! We need this position to go above and beyond, model, and act in accordance with Kokonut's guiding principles. No matter what position you start in with us, you will have the opportunity to be cross-trained and will be tasked to take on different positions within our team.

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Key Responsibilities (include and are not limited to):

1. Deliver legendary customer service to all customers by providing gracious hospitality to customers and connecting with them

2. Act with integrity, honesty, and knowledge that promote the culture, values, and mission of Kokonut

3. Maintain a calm demeanor during periods of high volume or unusual events to keep the store operating to standard and to set a positive example for the team

4. Discover and communicate to the store manager about internal process improvement opportunities

5. Follow Kokonut operational policies and procedures, including those for cash handling, safety, and security

6. Maintain a clean and organized workspace

7. Prepare quality products according to health, food safety, sanitation guidelines, and quality standards, eliminating cross-contamination

8. Maintain regular and punctual attendance

9. Maintain inventory spreadsheet and raise alarm when needed for low stock level items

10. Dispatch drivers promptly when delivery order is received

11. Learn and maintain knowledge of our changing menu to effectively communicate all ingredients to guests

12. Operate POS register to complete daily transactions

13. Ability to work in variable shifts including early mornings, evenings, weekends and/ or holidays, with or without accommodations. Typical shift starts time: 

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Requirements

1. Must be eligible to work in the U.S

2. Must have Food Handler's Card

3. Previous experience in retail, sales, customer service or hospitality industry a plus

4. Deep and demonstrated understanding of gracious hospitality in a consumer environment

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Basic Qualifications

• Food, Restaurant, Team and/or Customer Service experience

• A team player with a positive can-do attitude

• Quick and adaptable learner

• Excellent and collaborative communication skills

• A knack for delivering personable customer service and a desire to make connections with guests everyday

• Accountable in upholding high standards

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Physical Requirements

In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow differently-abled individuals to perform the essential functions of the job.​

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• Standing or walking for 75% of scheduled shifts

• Bending, stooping, kneeling, and squatting occasionally throughout scheduled shifts

• Required to lift, move and carry up to about 25 pounds

• Ability to read, count and write to accurately complete all documentation and reports

• Must be able to see, hear and speak in order to communicate with employees, customers and vendors

• Specific vision abilities include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus

• Manual dexterity required using hands to finger; handle, feel and type; reach with hands and arms

• Moderate: Mostly standing, walking, bending, frequent lifting

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Kokonut and is an equal opportunity employer of all qualified individuals, without regard to ancestry, sex or gender, gender identity, gender expression, national origin, age, race, color, religious creed, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law.